Frequently Asked Questions

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  • customercare@worthywags.com

A Worthy Wags Box is a high quality bundle of joy and fun delivered to your door every month. We combine amazing toys with delicious yet nutritious treats to promote your dogs well being. Our dog experts curate each box to fit your dogs needs. Your furry friend will love it, guaranteed!

We select each high quality health-based items depending on what your dog needs on a month-to-month basis. Depending on the size, breed, and age of your dog our experts will curate exciting, fun, and healthy packs that will be delivered via USPS priority shipping to your door each and every month. Our goods are purchased from the best distributors in the USA and are specifically designed for your dog! Just remember if your buddy doesn't like any item, we will send a replacement for free!

All of our boxes ship out each month. We ship via USPS priority mail. Shipping typically takes 1-2 days and you will receive tracking information for your package.

Yes! We support many animal shelters both locally and nationally. We run periodic promotions that benefit these shelters as well as a percentage of all net-profits.

Yes, just enter your friend's name and pet's information when you check out. Contact us if you would like us to add a card in the package as well at no extra charge

You can cancel your subscription at any time. Just contact us at customercare@worthywags.com and let us know you would like to cancel your subscription. If cancellation is requested, an immediate hold will be placed on your method of payment and you will stop being charged. If a promotional code was used and cancellation is requested within six months of subscription, you will be charged for value of promotional code and subscription charges will be ended.

Send us an email at customercare@worthywags.com We will have one of our amazing members from our customer care team respond within 24 hours. Our top priority are happy dogs and happy people!

Your free box will be shipped out with your first month's box. Your first subscription charge will take place 30 days after initial signup. On that date, your free box and first month's box will be shipped via USPS priority shipping. You will receive a tracking email with tracking information and your pack will typically be delivered in under 2-3 days. All following subscription charges will take place on the day of the month you signed up.

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